FAQ's

Here are some frequently asked questions 

1. How can I place an order for wall art at Artorex?

To place an order, simply browse our online store, select the artwork you like, and add it to your cart. Follow the checkout process, provide your shipping information and payment details, and confirm your order.

2. What types of wall art do you offer at Artorex?

We offer a wide range of wall art, including canvas wall art, neon signs wall art, acrylic wall art, and custom-made products tailored to your preferences.

3. Can I get customized wall art at Artorex?

Yes, we offer customization options for wall art. You can personalize your artwork with your preferred colors, designs, and even text. Just follow the customization process during your order.

4. What is the typical delivery time for Artorex wall art in the USA?

Our standard shipping option usually takes 5-7 business days for delivery. If you need your order faster, we also offer an expedited shipping option that takes 2-3 business days.

5. How can I track my order after it's been shipped?

We provide a tracking number in your shipping confirmation email. You can use this number to track the status and location of your package on our website.

6. What if I receive a damaged or incorrect item?

In the rare event that you receive a damaged or incorrect item, please contact our customer support team within 30 days of receiving your order. We will assist you with a return or replacement.

7. Do you offer international shipping?

Currently, Artorex only ships to addresses within the United States. We do not offer international shipping at this time.

8. What payment methods do you accept at Artorex?

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. You can also pay using PayPal for added convenience.

9. How do I care for and clean my wall art from Artorex?

To maintain the beauty of your wall art, avoid direct sunlight and excessive humidity. To clean, gently dust it with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials.

10. What is your return and refund policy?

For information on returns and refunds, please refer to our [Returns and Refunds Policy](/return-and-refund-policy).

11. Can I change or cancel my order after it's been placed?

You can request changes or cancellations within 24 hours of placing your order. Once an order has been processed and shipped, changes or cancellations may not be possible.

12. How can I contact Artorex customer support for further assistance?

You can reach our customer support team by [contacting us at +13074878515](email-us at: Artorex9@gmail.com) through our website. We're here to assist you with any questions or concerns.

If you have more specific questions or need further assistance, please feel free to contact our customer support team. We're here to make your experience with Artorex as smooth as possible!